Terms and Conditions
All terms of sale must follow ZK policies for buying and selling.
Setting and meeting expectations in a listing's terms of sale ensures a smooth transaction and buyer satisfaction, while helping ZK remain a reputable marketplace.
What is the policy?
We provide clear and accurate terms and conditions, and are required to meet the expectations we have set in our listings. These should include:
- Shipping services, costs, and handling time. A shipping service that ensures safe and timely delivery, including when offering free shipping, should be used.
- The forms of payment accepted and that can be selected in ZK checkout
- A returns policy:
- Clearly stated criteria under which a return will be accepted
- Clearly stated time period in which the buyer must notify the seller about a return
- Who will pay return shipping
- How refunds will be issued
- Clearly stated taxes or applicable government-imposed fees
- When using a pricing promotion, enter correctly.
Refund Policy
NO Refunds unless specific order of verification thru contact.
There must be a great reason with picture proof if needed and postal verification.
A Refund policy usually consists of:
-- Process of refund (i.e. terms of refund, duration, payment details)
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